01
Return Window
Eligible items may be requested for return or exchange within 14 days of delivery.
Customer Care
Returns & Exchanges
We want every Maryamz Collections purchase to feel right. Please review our return and exchange guidelines before making a request.
02
Item Condition
Items should be unused, unworn and returned in their original condition with packaging and any tags or accessories received with the order.
03
How to Request
Contact Maryamz Collections with your order details and reason for the return or exchange. Our team will review the request and provide the next steps.
04
Exchanges
Exchanges are subject to product availability. If the requested replacement is unavailable, our team will discuss the available options with you.
05
Refunds
Once an eligible return has been received and inspected, the applicable refund will be processed according to the payment and return arrangements confirmed by our team.
06
Non-Returnable Items
Items showing signs of use, damage after delivery, missing packaging or accessories, or otherwise failing the return requirements may not be eligible for return or exchange.
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Please note
Items must meet the eligibility requirements below. Please contact us before sending any item back so our team can guide you through the process.